Store Policy

Questions: thebarbiekloset.info@gmail.com
(Please allow up to 24hr for your email to be responded to)

SHIPPING POLICIES

-Orders are processed within 1-3 days business days (Weekends and Holidays EXCLUDED)
-ALL orders are shipped through USPS and shipping time is around 2-5 business days depending on your location.
-We are not responsible for any delays, lost, stolen or missing packages.
- Unfortunately we do not ship worldwide YET. We currently only ship within the U.S.



RETURNS AND EXCHANGES

- Unfortunately The Barbie Kloset does NOT accept returns. We offer exchanges or store credit  within 2 weeks of the delivery date only.
-ALL items must be unworn, unwashed, not damaged and with the tag still attached to qualify for an exchange.
- If there is any problem with your order please reach out to us at thebarbiekloset.info@gmail.com

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/the-barbiekloset/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/the-barbiekloset/privacy_policy).